Complaint Letter template
Complaint Letter: a free, editable document template, A4 size, set in Source Serif 4 and Homemade Apple. Change it online in Layquil and download it as a PDF, PNG or JPEG.
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- Size
- A4 (210 × 297 mm)
- Pages
- 1
- Fonts
- Source Serif 4, Homemade Apple
- Download as
- PDF, PNG or JPEG
- Price
- Free
- complaint
- letter
- consumer
- refund
- formal
- customer service
Aaron Loeb
7 Cedar Close
Any City, 10024
[email protected]
Customer Relations Manager
Fauget Appliances
200 Harbour Way
Any City, 10002
21 September 2026
Re: Faulty washing machine, order 77812
Customer reference 4471-AL
Dear Sir or Madam,
On 2 September I bought a Fauget washing machine from your Any City store. Since 10 September it has stopped mid-cycle on four occasions and shown error code E21, leaving clothes soaked and the drum full of water.
I reported the fault by phone on 12 September and was promised an engineer within five working days. No one has visited and I have not been contacted since.
I am asking for a full refund of $649, or a replacement machine delivered and installed by 5 October. Copies of my receipt and call reference are enclosed.
I look forward to your reply within fourteen days.
Yours faithfully,
Aaron Loeb
Aaron Loeb
Enclosures
Copy of receipt · Call reference 0912-553 · Photos of the error screen
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