Empathy Map whiteboard template
An empathy map around a customer persona, with sections for what they say, think, do and feel, plus their frustrations and what would delight them. A design thinking classic.
Empathy Map: a free, editable whiteboard template, on an endless board, set in Poppins and Inter. Change it online in Layquil and download it as a PDF, PNG or JPEG.
No sign-up to edit. Downloading needs a free account.
- Size
- Endless whiteboard
- Fonts
- Poppins, Inter
- Download as
- PDF, PNG or JPEG
- Price
- Free
- whiteboard
- empathy
- persona
- customer
- ux
- research
- design thinking

How to use this template
Free to edit, with no sign-up needed.
- 1
Open the template
It opens in the editor as your own copy, saved in your browser as you work. No sign-up needed.
- 2
Make it yours
Change the words, fonts, colours and photos, or add pages, shapes, tables and your own pictures.
- 3
Download
Sign in with a free account to download a PDF, PNG or JPEG, or to print.











